We all know N4G has a very vocal community. The problem with that is, things can get heated up and you get a fair few trolls being released into the community from under their bridges. I think its time we had a thread that brings to the attention of the mods, instances where people have trolled, or been abusive and made personal attacks etc. The mods on here clearly have an uphill task considering the sheer number of articles and comments that are submitted on a daily basis.
This way, you can make it easier for mods to take notice of people contravening the rules and generally souring the community.
In order to report the contravention effectively, I think what users should do on here is:
1) Take a screenshot of the comment
2) Provide a direct link to the comment made
3) In the case of repeated contraventions, take multiple screenshots and provide links for all the comments. Sometimes, trollish behaviour and spam can only be discerned through someone's repeated posts.
4) Don't forget to report comments in the main page. This is supposed to be an aide to mods to help them out in anything they have missed not something to replace the system of reporting trolling/offensive comments.
As an example:
Now in the picture above, we actually have three troll posts from two different people (and two people known to troll)
The direct link is here: http://n4g.com/news/1321953/we-are-looking-into-lack-of-headset-in-xbox-one-box-says-lead-planner/pen
Also, sometimes you'll get users who spam their troll comments:
Now all mods have to do is go on there and unleash the troll hammer.
If this picks up pace, we could ensure more accountability and go a long way in curbing trolling behaviour. The reporting system simply doesn't work. I have a ticket against an unwarranted personal attack that is 39 days old. Nothing has been done at all.
This way, we make it easier for the mods and it will also keep us in line to make sure we aren't being hypocritical in reporting others when we end up doing the same. Also, forum users can critique these reports' so to speak so we don't get instances where someone with an agenda goes around reporting what he/she thinks is trolling when others don't. Such a measure is long overdue in my opinion and will go a long way to deter potential trolls.
<message edited by Septic on Thursday, August 01, 2013 3:51 PM>